Crisis PR

Strategies are ‘how’ over the  longer term we will achieve our objectives; Tactics are short term activities to achieve them. While strategy is about planning,…

A strategy is ‘how’  we deliver objectives over the longer term (tactics in the shorter term). It  focuses on issues of resources, processes, people etc. As…

A critical part of Crisis PR is the recovery of credibility after an event, and the media’s role in that – something the TEPCO folks…

QANTAS, in our opinion, has one of the best track records for Crisis PR management, anywhere (A380 engine failure in November 2010; grounding of the…

In previous blogs we’ve written that James’ integrity is one of the fail-points in this drama. There is a truism in Crisis Public Relations that applies…

This is an update for crisis public relations practitioners on how the Murdoch family and New Ltd has managed the hacking scandal crisis (to see earlier…

It was one of the biggest Australian Public Relations disasters of 2010, the leaking of Big Tobacco’s attempt to halt legislation while ‘hiding’ behind an…

We crisis public relations practitioners  talk about the importance of Winning the Debate* by 1) having the winning argument; 2) setting the debate agenda – daily; 3)  being accurate, open…

Strategies are ‘how’ over the  longer term we will achieve our objectives; tactics are short term activities to achieve them. A plan needs both. Avoid…

The 18th of July will go down as Day 1 of the Murdoch fight-back. The day father and son appeared before the British parliamentary ctee. In…